At SHINTH, returns are easy! We strive to offer the best shopping experience, including fast and hassle-free returns. Please Contact us to process your return
The products are fine, but I changed my mind
Products with no quality-related issues can be returned within 10 days of receiving your order. (If the product has not been shipped yet, we will give you a refund immediately. If the product has been sent, please send it back to us after receiving the goods. We will give you a refund after receiving the return goods . )
Any product that has been used does not qualify for a return. Returned items must be unused, with original tags and packaging.You just contact us.
Products with quality problems
We guarantee all of our products against material and workmanship defects within the warranty period listed in the table below. If a product is not listed, the warranty period is 14 days. If a defect arises and a valid claim is received by Customer Service within the warranty period, we can offer you an exchange, repair service, or new components for replacement.
we will refund your money or send you a new item – your choice.
Specific Return Policy for Customized Items
Our customized items are subject to a return policy which differs from our standard return policy. All Made-To-Measure Dresses and Made-To-Order Accessories are customized items, which cannot be returned or exchanged without any reason. For more details, please take time to read our Return Policy for Customized Items carefully.
If you need to return or exchange,just contact us,please.We will deal with your problem fast.
The email: sales@shinth